Shipping policy

Shipping Policy

Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

  • Standard Shipping (3–5 business days): $5.99 flat rate

  • Expedited Shipping (2–3 business days): $12.99 flat rate

  • Overnight Shipping (1 business day): $24.99 flat rate

Delivery delays can occasionally occur due to weather, carrier issues, or peak holiday periods.

Shipment Locations
We currently ship within the United States. At this time, we do not ship to P.O. boxes, APO/FPO addresses, or internationally.

Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). Tracking numbers will be active within 24 hours.

Customs, Duties, and Taxes
[Your Store Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
[Your Store Name] is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Lost or Stolen Packages
If the tracking information shows that your order was delivered but you did not receive it, please contact the carrier directly. Unfortunately, we cannot be held responsible for lost or stolen packages once they are marked as delivered.

Returns & Exchanges
We accept returns within 14 days of delivery. To be eligible, items must be unused, in their original condition, and in the original packaging. Customers are responsible for return shipping costs unless the return is due to an error on our part. For more details, please see our Return Policy.

Questions?
If you have any questions about this Shipping Policy, please contact us at admin@dgsbarbershop.com